With numerous precautionary measures with strict hygiene steps, our Hocho-Knife’s team & warehouse safely continues operation without virus impact and we don’t anticipate any delays or disruptions.
Package delivery companies tying up with us now work busily as usual.
—– Feedback from a customer —–
We received today with great thanks the shipment of the knife that we ordered. This knife that I ordered is a birthday gift for my wife. She already tried it and is extremely happy with the result.
The parcel arrived today with FedEx in a very short time. I am a little bit familiar with Japanese KIKUBARI.
I assume that you decided to send it with FedEx because of some problem with regular airmail. Also, I am fully aware that the payment I made for the shipment does not cover the cost of FedEx.
I would like to express my since gratitude to you for this service, which is above and beyond the customer expectation.
I hope to order again from your store.
With kind regards, (April 12, 2020)
Kyoto and Hyogo, JAPAN